Refund Policy

Refunds (if applicable)

We currently don’t accept any returns on any items unless the product is defective. ALL SALES ARE FINAL.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.  Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at

 Cancellation of Orders/Pre Order Items and Out of Stock Items

  •  SACRED MOON STONES will make every attempt to contact the customer in the event of out of stock inventory.
  • We do not offer any cancelations, all sales are FINAL.


if customer receives damaged or broken item you must contact  SACRED MOON STONES through email ( or Instagram (sacredmoonstones) with picture proof and within 2 days of delivered package.